Cracked or broken laptop chassis? We're honest about color-match limits.
Chassis/casing repair starts from RM170 up to RM280+, depending on the size of damage and which part is affected. We're upfront about the limits of cosmetic repair: in most cases we can restore roughly 80% of the original condition, but a perfect color match isn't guaranteed — especially for older models or faded colors.
What Our Customers Say — Straight From Google
Arshad did a good job repairing my btoken laptop cover in a few hours
Google Review · Kepong BranchSurveyed laptop repair centres who would work on the roughened and tainted (with scratches and stickiness) surface of laptop palmrest casing. The others (4-5 centres) informed to change full casing for more than rm450++ excluding upah. Dotronix is the only one experienced enough to advice paint job over the issue for a way better affordable deal. They did a good job at it! Also fixed the dent on the side of laptop. Did internal cleaning and complimented with a data recovery service. Thanks Dotronix!! Highly recommended!!
Google Review · Kepong BranchWanna sell my old gaming laptop, but I need to clean my boy up before i am gonna sell it. So I try to find a laptop cleaning services and it is kinda difficult (since i am not a local). then I found this place with a really good feedback. try to contact them and surprisingly they willing to pick my laptop even my place is really far away (from Kuchai to Wangsa Maju) and they came pretty on time. need 3 days completion since they do it on weekend. they deliver my laptop with a clean like 90% since there is a permanent scratch, they even do fix my laptop Chassis so my laptop wont overheat too quick. hats off with their service!
Google Review · Kuchai Lama BranchFound Dotronix via Google search. My laptop had a broken hinge and a damaged body part. It is quite an old model so replacement parts were not available but Dotronix managed to repair and recreate the parts. Great service too as they provided pick up and delivery and kept me updated on the progress of the repairs. Recommended!
Google Review · Kuchai Lama BranchWhat's going on
A real case we handled: a customer from an apartment unit in Kepong sent in a laptop with body damage that initially looked "very bad" during our technician's first inspection — but on closer examination, it turned out to be purely cosmetic, with no impact on the laptop's function at all. We told them directly that the repair could reach roughly 80% of the original condition and that the color might not match 100% — not an empty promise that it would look "like new." Total came to RM270, discounted to RM230, completed the same day.
Common signs to look out for
- Chassis/body cracked or broken after being dropped or knocked
- Bezel or frame loose/lifting
- Plastic or metal fragments detached from the main body
- Damage only visible on the exterior, with no impact on internal function
What usually causes it
- Laptop accidentally dropped or knocked
- Continuous pressure inside a bag (heavy objects placed on top)
- Plastic body material becoming brittle with age (more common on older units)
- Damage during transport/moving
How we diagnose this
Check internal function first
Before discussing anything cosmetic, we confirm the damage hasn't also affected internal components (motherboard, ports, hinges).
Assess the real extent of damage
As in the real case above, damage that looks severe at first glance is sometimes only cosmetic — we give an honest assessment, not an initial assumption.
Flag color-match limits upfront
If the original color/texture is hard to match fully, we tell you this BEFORE work begins, not after it's done.
Repair & final inspection
The damaged part is repaired or replaced, with a final check to confirm the chassis is solid and safe to use again.
Pricing (Master Rate Card)
| Service | Price | Turnaround |
|---|---|---|
| Chassis & body repair/restoration | RM170–280+ | Same day–1 day |
The real-case RM270 (discounted to RM230) is shown as an example only, not a standard discount. Full pricing policy: why our prices & turnaround aren't fixed.
Laptop chassis repair FAQs
Free Assessment By Live Agent (*T&C Applies)
Book ahead at Kepong, visit our Kuchai Lama branch (call/WhatsApp first), or send us a photo and we'll tell you what's wrong — free of charge.