DOTRONIX IT Solutions
Home Laptop Repair MacBook Repair Computer Repair Surface Pro Repair Business & Office IT Locations Mont Kiara Sri Hartamas TTDI Damansara Uptown Areas Accessible by MRT About Contact Bahasa Melayu (BM)

Laptop repair, done properly — not just parts-swapped.

From a cracked screen to a dead motherboard, our technicians diagnose the real cause before recommending any fix. Dell, HP, Acer, Lenovo, ASUS, Toshiba, Sony Vaio and more.

Google Verified Business
28+ Years Experience
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri
Free Assessment By Live Agent (*T&C Applies)
Comprehensive Technical Whitepaper Reports
Professional Documentation Of Device & Workflow
Google Reviews

What Our Customers Say — Straight From Google

Looking for a Reliable Laptop & MacBook Repair Shop Near You in KL & Selangor?

Whether you need urgent MacBook screen replacement, laptop motherboard repair, or fast diagnostics, Dotronix provides expert local repair services with walk-in branches in Kuchai Lama and Kepong, plus instant pickup & delivery options near you.

Laptop Repair

Dell, HP, Acer, Lenovo, Toshiba, Sony Vaio & more.

We've repaired laptop motherboards since before it was common practice in Malaysia — including boards some manufacturers had already written off. Pick your issue below, or send us a photo and we'll diagnose it for free.

Screen Replacement

Cracked glass, dead pixels, flickering or backlight failure — fitted with quality replacement panels.

Learn more

Water Damage Recovery

Spilled something? Fast response gives the best chance of a full, corrosion-free recovery.

Learn more

Overheating & Shutdowns

Loud fan, hot chassis, random shutdowns — usually a clogged heatsink or dried thermal paste.

Learn more

Slow Performance

Long boot times, apps freezing, spinning wheels — often fixed with an SSD upgrade and clean-up.

Learn more

Hard Drive / SSD Upgrade

Clicking noises, freezing, corrupted files — upgrade to a fast, reliable SSD with your data migrated.

Learn more

Motherboard Repair

No power, no display, random restarts — chip-level diagnosis before you write it off as unrepairable.

Learn more

Keyboard Replacement

Sticky, unresponsive or missing keys — individual key or full assembly replacement.

Learn more

Battery Replacement

Poor battery life or won't hold a charge — replaced with quality-matched cells.

Learn more

Trackpad Repair

Unresponsive clicks or erratic cursor movement — diagnosed and repaired.

Learn more
Pricing guide

What laptop repairs typically cost

Final pricing depends on your model and the part needed — we always confirm the exact cost on WhatsApp before starting any work. Nothing is charged without your approval.

Laptop RepairPrice & Turnaround Guide
From
RepairPriceTurnaround
Live Agent TriageFreeSame day
Bench DiagnosticsRM100–180+Same day
Screen ReplacementRM 250–500+Same day–2 days
Battery ReplacementRM 180–400+Same day–2 days
Keyboard ReplacementFrom RM 160Same day–2 days
Trackpad RepairRM 1991–2 days
Overheating & ShutdownsRM 150Same day
Hard Drive / SSD UpgradeMarket PriceSame day–2 days
Motherboard Repair (chip-level)RM 200–600+3–7 days
Water Damage RecoveryRM 3502–5 days

Prices shown are typical starting rates in Ringgit Malaysia (RM). Final quote confirmed in writing before repair begins — never charged without your approval.

How it works

From first message to a working laptop, tracked the whole way.

The same five-step process every time, so you always know exactly where your laptop is and what happens next.

01

Initial Assessment

Tell us the make, model and what's happening. We do a first-pass read on likely causes before you send the device in.

02

WhatsApp Diagnosis Video

Our technician records a short video showing exactly what's wrong once the laptop is opened up — you see the real fault, not just a description.

03

Transparent Quote

A clear, itemised price is sent to your phone before we touch a single part. No surprise add-ons once work has started.

04

Component Fixing

Once you approve, we repair using quality-matched parts and run a full functional test before sign-off.

05

Invoicing & Warranty

You get an itemised invoice and a Standard Component Warranty* on the repair, then we deliver the laptop back to you — free of charge.

Laptop Rate Card

Windows laptop repair, at a glance.

Starting ranges for our most-requested services. Your exact price is confirmed after a free assessment by our Live Agent before any work begins.

ServicePrice
Standard Thermal ServicingRM120–150
Standard Screen Replacement (14″/15.6″)RM250–500+
Standard Battery ReplacementRM180–400+
Standard Hinge Repair (Single / Both)RM150 / RM220+
Backlit / Original Keyboard RepairRM270–400+

Need our complete sitewide rate card? View the Master Price List →

Common questions

Laptop repair FAQs

The questions we get asked most on WhatsApp, answered upfront.

Most laptop repairs at Dotronix range from RM150 to RM350 depending on the issue — screen replacement and battery swaps are typically RM299, while overheating fixes start from RM150. Basic live-agent assessment is always free, and we confirm the exact price in writing before any work begins.
Yes. We diagnose every laptop at no charge, whether you drop it off, we collect it, or you send us a WhatsApp video of the fault. You only pay if you approve the quote we send you afterward.
Simple repairs like screen or battery replacement are usually same-day to 2 days if the part is in stock. Motherboard-level chip repair typically takes 3 to 7 days, and water damage recovery takes 2 to 5 days due to the cleaning and corrosion-inspection process.
Yes — we service Dell, HP, Acer, Lenovo, ASUS, Toshiba, Sony Vaio and most other Windows laptop brands, including motherboard-level repairs some manufacturers and other repair shops will already have written off.
Yes, free pickup and delivery is included within our Kuala Lumpur service area, collected from either our Kuchai Lama or Kepong branch. You can also drop the laptop off in person if that's easier.
Every laptop repair carries our Standard Component Warranty, terms and conditions covering the part and the labour involved in fitting it. If the same issue recurs within that period, we fix it again at no extra cost.
Yes — most single-component repairs (screen, battery, keyboard) are same-day if the part is in stock. Motherboard-level chip repair takes longer, 3 to 7 days, since it involves micro-soldering diagnostics rather than a straightforward swap.
Only repairs that touch storage directly (a hard drive swap, a board-level fault) carry any data risk, and even then we back up what's accessible first. Screen, battery, keyboard and trackpad repairs never touch your files at all.
Every repair carries our Standard Component Warranty*. Replaced parts with their own manufacturer warranty — batteries and SSDs especially — can extend to 3 to 12 months depending on the part, confirmed at quote stage.
Both branches welcome walk-ins, though calling or WhatsApping ahead is recommended. Book ahead with Our Live Agent for a guided workshop visit at Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Courier drop-off is also available from anywhere in Klang Valley.
No — diagnosis is a single free service regardless of how many symptoms you're describing. We identify everything wrong before quoting, not one issue at a time.
That's exactly what the Standard Component Warranty covers* — if the same issue recurs within that period, we fix it again at no extra cost.
Standard laptops range from RM120 to RM150, while high-performance multi-pipe gaming laptops range from RM150 to RM180+. Doorstep pickup is available in Mont Kiara and TTDI.
Standard hinge repair is RM150 (single side) to RM220+ (both sides). Structural chassis restoration is RM170 to RM280+, and touchscreen laptop hinges are RM250 to RM320+.
Board-level IC micro-soldering and power rail repair range from RM200 to RM600+, preserving original components and data.
Basic chat or Live Agent triage — talking through your symptoms over WhatsApp or in person and getting an initial read — is genuinely free, no catch. If your case needs in-depth physical bench testing, full disassembly, or multi-rail oscilloscope testing to trace an intermittent fault, that deeper work falls under our standard Diagnostics & Assessment service (RM100–180+), which we always confirm with you before starting.
Yes. Dotronix operates direct repair branches in Kuchai Lama (Taman Gembira) and Kepong, serving customers searching for computer repair near me across Kuala Lumpur, Petaling Jaya, TTDI, Bangsar, and surrounding Selangor areas. We offer walk-in counter repairs as well as same-day door-to-door pickup and delivery.

Not sure what's wrong with your laptop?

Send us a photo or description — Free Assessment By Live Agent (*T&C Applies), no obligation.

Call Now WhatsApp