DOTRONIXIT Solutions
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Keys sticking, silent, or missing entirely?

From a single stuck key to a full keyboard replacement, we source the right assembly for your exact model.

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28+ Years Experience
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri
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What's going on

Dust, spilled liquid, and years of daily typing all take a toll on a laptop keyboard. We first check whether a targeted cleaning or single key repair will solve it, since that's far cheaper than a full assembly swap — which is only needed when the membrane itself is damaged.

Common signs to look out for

  • One or more keys feel sticky or stiff to press
  • A key doesn't register a press at all
  • Keys repeat characters unintentionally
  • A key cap has come off and won't clip back on
  • Typing feels inconsistent across different keys

What usually causes it

  • Dust or crumbs trapped under the key mechanism
  • Liquid residue affecting a specific area
  • A damaged key switch mechanism
  • General wear after years of heavy typing

How we diagnose this

01

Key-by-key test

We isolate exactly which keys or switches are affected rather than assuming a full replacement is needed.

02

Membrane inspection

We check for liquid residue or dust damage under the affected keys.

03

Targeted or full repair

Depending on what we find, that's a single key fix or a full assembly swap.

04

Typing test & reassembly

We confirm consistent response across every key before handing the laptop back.

Common questions

Laptop keyboard repair FAQs

Not always. We first check whether a targeted cleaning or single key repair will solve it, since that's far cheaper than a full assembly swap — which is only needed when the membrane itself is damaged.
Standard, non-backlit keyboard replacement starts from RM 160 (model dependent). Backlit or original keyboards range from RM 270 to RM 400+, since they use OEM parts and extra circuitry. Exact cost is confirmed after diagnosis.
Typically same-day to 2 days, depending on whether it's a simple key fix or requires sourcing a replacement assembly for your model.
Same-day is common when the part is in stock and the fault is straightforward — the Same day–2 days window mainly accounts for part availability for less common laptop models. We confirm your actual timeline after diagnosis, not just the general range.
No. This is a hardware-level fix that doesn't touch your storage or files — your laptop boots back into exactly the same software state it was in before, data untouched.
Every repair carries our Standard Component Warranty, terms and conditions applying to labour and the fix itself. If a replacement part carries its own separate manufacturer or supplier warranty — batteries and SSDs typically do — that can extend further depending on the specific part, and we tell you exactly what applies to your repair before any work begins.
No. Basic live-agent assessment is always free at Dotronix, whether you approve the repair afterward or not. You only pay if you say yes to the quote we send you.
Both work, shaped to each hub. Book ahead with Our Live Agent for a guided workshop visit in Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Either way you get the same diagnosis and pricing.
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Free Assessment By Live Agent (*T&C Applies)

Book ahead at Kepong, visit our Kuchai Lama branch (call/WhatsApp first), or send us a photo and we'll tell you what's wrong — free of charge.

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