Our Kuchai Lama Repair Branch — Walk-In & By Appointment.
Component-level repair across every brand — Windows laptops, MacBook, Surface, and custom PCs — including logic board and motherboard-level micro-soldering most shops send elsewhere, performed right here at our Kuchai Lama branch. Backed by 28+ years of technical expertise since 1998 and a 4.9★ Google rating. Please call or WhatsApp us before visiting — our technician is often mid-repair or out on a scheduled run, and a quick call lets us confirm you're covered and often give you a preliminary estimate before you make the trip.
What Our Customers Say — Straight From Google
Had 2 laptops, a Lenovo Legion Pro and Dell XPS 9710 with display issues and SSD failure respectively. Was avoiding the official services because of the very high repair costs. Found this store online through Google and met the owner. Overall had a wonderful experience as he was able to solve most of the issues, explaining the methods needed to be done while keeping it at a honest price. Will come back again for future services!
Google Review · Kepong BranchI've send to repaired my laptop screen and SSD card, really fast service given and super friendly with reasonable price given. Highly recommended if anyone want fast service with good price this is the place 😍🤗
Google Review · Kepong BranchMy DELL Inspiron Laptop experienced hinges issue when flip on the screen, I found Dotronix PC Repairs from Google and decided to let them have a check since they have good ratings and reviews. They checked and came back with quotation the following day to repair it. It took them only a few days to get it all done. I’m happy with their friendly service. Thanks a lot!
Google Review · Kepong BranchLenovo IdeaPad Flex 5, barely damage near the screen and some broken parts missing, dotronix did a good job to fix my laptop! Highly recommended!
Google Review · Kepong BranchSuper fast repairs and great quality, too! Really attentive towards computer problems and communicated pretty well on what the issues were and what needs to be done to fix them. I had to get a laptop fixed, as it wasn't turning on properly, and despite the Raya holiday being the next day (and most computer repair shops were already closed by then), they still managed to get the motherboard and a broken hinge on the laptop repaired within the same day - sent the broken laptop in the middle of the afternoon and they had it done by night time. Fair pricing too, especially for motherboard repairs and replacing other broken parts (cheap compared to a lot of repair shops that I've been to elsewhere). Plus, I didn't even need to visit the store in person to deliver my laptop - they had a courier to pick up the laptop at my house, and once the repairs were done, they could send it back, without me even visiting the store. Or, if the courier can't pick it up, the boss even dropped by to pick up and send back the laptop to me. 10/10 - highly recommend for affordable, fast, and effective PC/laptop repairs.
Google Review · Kepong BranchExcellent service and timely responses! Arshad was very helpful and quick to answer all my questions regarding my laptop which I sent to Dotronix due to issues with the hard drive. Very satisfied with my new and improved laptop!
Google Review · Kuchai Lama BranchWe found Dotronix Computer Repair service through google search, initially I thought of carrying the PC all the way to their workshop but they offered if I would like to have my Computer to be picked from my home, I was surprised that we have this service in Malaysia also for which I gladly asked them to have it picked up as I am too busy to travel in KL traffic. Not to mention their professional work approach is praiseworthy. They not only repaired my computer which was not turning on but they offered me an upgrade which will revive my old PC for another few years to come. Now my PC is 6 times faster with all the upgraded programs. Dotronix will be my preferred Computer repair service provider from here onward.
Google Review · Kuchai Lama BranchMy laptop that had power up failure was collected from me in the afternoon and returned to me in the evening same day. Motherboard was fixed for RM150. Fast and efficient service. Always close communication about the progress. Positive Responsiveness, Quality, Professionalism
Google Review · Kuchai Lama BranchMy experience with Dotronix was great. I found them through Google, and they offered free pickup and delivery for my laptop. They fixed it in less than four hours. Before, I couldn't open my laptop because the hinge was broken and almost damaged my screen. Luckily, my screen was still intact. Dotronix kept me updated on the laptop's condition, provided a reasonable price, and accommodated my urgent request, considering I'm a student. I highly recommend them to others.
Google Review · Kuchai Lama BranchPlease call or WhatsApp before visiting.
Kuchai Lama is a real, dedicated Dotronix repair branch — walk-ins are welcome, but our technician is frequently mid-repair or out on a scheduled run, so calling or messaging first is strongly encouraged to ensure someone's available when you arrive.
Calling ahead has real benefits beyond just confirming availability: we can often triage your issue remotely over the phone or WhatsApp, and give you a preliminary estimate before you make the trip — so you can decide whether it's worth the journey with real information in hand.
Kuchai Lama Branch
Block 11, Sri Desa SOHO, Jalan 1/116B,Taman Gembira, Off Jalan Kuchai Lama,
Kuala Lumpur, 57100
Serving Kuchai Lama and these nearby areas
Walk in directly, or call/WhatsApp ahead to confirm availability — we're happy to discuss doorstep collection for customers further out too. Kuchai MRT Station (Putrajaya Line, PY27) sits within easy reach of our branch, and the neighbourhood connects directly to Old Klang Road and the Besraya Expressway for anyone driving in from further across the Klang Valley.
Built on two things: real skill, and no hidden surprises.
Component-Level Micro-Soldering
Where an official service centre's answer to a motherboard fault is usually "replace the whole board," our technicians trace the fault to the individual failed component and repair it at chip level. That precision work can save customers RM 1,000s compared to a full-board replacement quote — the same repair your device gets whether it's dropped off in person or collected from your door.
Radical Transparency Guarantee
Every repair starts with an upfront diagnostic report and one all-inclusive price — parts and labour together, no line items added later. While your device is at the workshop, you get step-by-step WhatsApp updates with photos or video at each stage, so distance never means losing visibility.
28+ years on the tools. Over a decade of verified reviews.
Newer repair chains can copy a website. They can't copy nearly three decades of hands-on repair experience.
Our founder enters the industry
The technical expertise behind every Kuchai Lama repair traces back to 1998 — over a decade of on-site IT support before this branch existed.
Kuchai Lama branch opens
Dotronix launches its website and opens this Kuchai Lama branch — a real, dedicated storefront, with Google reviews dating back to 2015.
4.9★ across 449 reviews
A rating built from real Kuchai Lama and Kepong customers over more than a decade — backed by 28+ years of technical expertise since 1998.
Dell, HP, Lenovo, ASUS, Acer, MSI, Surface & Custom PC — all handled in-house, not sent out.
Every device brought into our Kuchai Lama branch gets the same component-level treatment — not just part-swapping, across every major brand, whichever branch you visit.
Dell & HP
Dell Latitude hinge cracking and charging port wear; HP EliteBook/Pavilion thermal throttling and fan failure from years of corporate use. Board-level repair on both, not a swap-and-hope approach.
Lenovo, ASUS & Acer
Lenovo ThinkPad keyboard and trackpad failure after liquid exposure; ASUS ROG/Zenbook GPU and motherboard faults from gaming load; Acer Aspire/Nitro screen hinge and battery swelling.
MSI & Custom PC
MSI gaming laptop GPU/thermal failure; custom-build PSU and motherboard diagnostics, full rebuilds after component failure.
Microsoft Surface
Surface Pro/Laptop screen delamination, the Flickergate display fault, charging port wear, kickstand hinge failure.
From symptom to delivery, nothing hidden along the way.
The same four-step process, every time — so you always know what's happening and why.
Customer-Reported Symptom
Tell us what's wrong in your own words — no technical jargon needed. Every case starts from what you're actually experiencing.
In-Depth Diagnostic Testing
We test the full system, not just the obvious symptom — catching power rail issues, chip-level shorts, or connection faults a surface-level check would miss.
Itemized WhatsApp Photo/Video Quote
Before any repair begins, you get a clear, itemised quote with photos or video showing exactly what's wrong — nothing vague, nothing bundled in.
Micro-Soldering, Restoration & Delivery
Approved repairs are carried out — including chip-level micro-soldering where it saves you a full-board replacement — tested, and delivered back to you free of charge.
Call or WhatsApp before you visit.
A quick message before you travel means we can confirm availability and often give you a preliminary estimate on the spot.