DOTRONIXIT Solutions
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Repairing Kuala Lumpur's laptops since 1998.

What started as a home & office IT support service has grown into one of Malaysia's most trusted independent repair workshops.

Google Verified Business
28+ Years Experience
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri, Both Branches
Google Reviews

What Our Customers Say — Straight From Google

Our story

28+ years of technical expertise, since 1998.

Our founder's journey began in 1998, entering the IT and computer repair industry after completing certification the year before. From 2002 to 2014, that expertise went straight to clients' homes and offices across KL & Selangor as an independent IT freelancer — no storefront, just hands-on repair work, one call at a time.

2014 marked Dotronix's digital expansion — our website launched, and our Kuchai Lama branch opened its doors, with Google reviews tracking our reputation since 2015. Kepong followed in March 2020 as an expanded service hub for Northwest KL. Today, both branches run on the same principle that's carried this business for 28+ years: fix it properly, or don't charge for it.

We were also among the first workshops in Malaysia doing motherboard-level chip repair — the kind of hardware fix many manufacturers won't even attempt.

Company FileDotronix IT Solutions
Est. 1998
Years in business28+
Technical experience28+ Years (Since 1998)
Branches2 (Kuchai Lama since 2014, Kepong since 2020)
Service warrantyStandard Component Warranty*
Operating daysSun–Fri, both branches
28+ years, milestone by milestone

From certification to two branches in Kuala Lumpur.

Every step, from a single technician's first certification to the modern platform you're reading this on.

1997–1998

Certification & industry entry

Our founder completes MSCE certification in 1997, then enters the IT and computer repair industry in 1998 — the start of 28+ years of technical expertise.

2002–2014

IT freelance individual

Dedicated on-site IT support for companies and individuals across KL & Selangor — no storefront, just hands-on repair work brought directly to clients.

2014

Digital expansion & Kuchai Lama branch

Dotronix's official website launches, and the Kuchai Lama branch is established — with Google reviews tracking our reputation since 2015.

2018

First major website overhaul

The Dotronix website gets its first significant redesign, keeping pace as the business and its customer base grew.

March 2020

Kepong hub established

A second branch opens in Kepong, officially listed on Google Business Profile — expanding coverage into Northwest KL.

2026

The modern Dotronix platform

Launch of the current Dotronix web platform, built to match 28+ years of technical expertise with a faster, clearer way to reach us.

What we stand for

The three things every repair is built on.

Transparency first

You get a diagnosis and an itemised quote before we touch a single part — no surprise charges on the invoice.

Fix it properly

Motherboard-level repair over blanket replacement wherever it's possible — better for your wallet and the planet.

Your time matters

Free pickup & delivery within our service area, so a repair doesn't cost you a day of travel.

Track record

We'd rather earn your review than ask for it.

Over two decades, customers across Kuala Lumpur have trusted Dotronix with their laptops, MacBooks and PCs. Every repair still carries our Standard Component Warranty*, plus the manufacturer's hardware warranty on any replaced part.

28+ Years Trusted in KL
4.9★ average across both branches
Read Our Google Reviews

28+ years of experience, one phone call away.

Tell us what's wrong — we'll take it from there.

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