Repairing Kuala Lumpur's laptops since 1998.
What started as a home & office IT support service has grown into one of Malaysia's most trusted independent repair workshops.
What Our Customers Say — Straight From Google
Had 2 laptops, a Lenovo Legion Pro and Dell XPS 9710 with display issues and SSD failure respectively. Was avoiding the official services because of the very high repair costs. Found this store online through Google and met the owner. Overall had a wonderful experience as he was able to solve most of the issues, explaining the methods needed to be done while keeping it at a honest price. Will come back again for future services!
Google Review · Kepong BranchI've send to repaired my laptop screen and SSD card, really fast service given and super friendly with reasonable price given. Highly recommended if anyone want fast service with good price this is the place 😍🤗
Google Review · Kepong BranchMy DELL Inspiron Laptop experienced hinges issue when flip on the screen, I found Dotronix PC Repairs from Google and decided to let them have a check since they have good ratings and reviews. They checked and came back with quotation the following day to repair it. It took them only a few days to get it all done. I’m happy with their friendly service. Thanks a lot!
Google Review · Kepong BranchLenovo IdeaPad Flex 5, barely damage near the screen and some broken parts missing, dotronix did a good job to fix my laptop! Highly recommended!
Google Review · Kepong BranchSuper fast repairs and great quality, too! Really attentive towards computer problems and communicated pretty well on what the issues were and what needs to be done to fix them. I had to get a laptop fixed, as it wasn't turning on properly, and despite the Raya holiday being the next day (and most computer repair shops were already closed by then), they still managed to get the motherboard and a broken hinge on the laptop repaired within the same day - sent the broken laptop in the middle of the afternoon and they had it done by night time. Fair pricing too, especially for motherboard repairs and replacing other broken parts (cheap compared to a lot of repair shops that I've been to elsewhere). Plus, I didn't even need to visit the store in person to deliver my laptop - they had a courier to pick up the laptop at my house, and once the repairs were done, they could send it back, without me even visiting the store. Or, if the courier can't pick it up, the boss even dropped by to pick up and send back the laptop to me. 10/10 - highly recommend for affordable, fast, and effective PC/laptop repairs.
Google Review · Kepong BranchExcellent service and timely responses! Arshad was very helpful and quick to answer all my questions regarding my laptop which I sent to Dotronix due to issues with the hard drive. Very satisfied with my new and improved laptop!
Google Review · Kuchai Lama BranchWe found Dotronix Computer Repair service through google search, initially I thought of carrying the PC all the way to their workshop but they offered if I would like to have my Computer to be picked from my home, I was surprised that we have this service in Malaysia also for which I gladly asked them to have it picked up as I am too busy to travel in KL traffic. Not to mention their professional work approach is praiseworthy. They not only repaired my computer which was not turning on but they offered me an upgrade which will revive my old PC for another few years to come. Now my PC is 6 times faster with all the upgraded programs. Dotronix will be my preferred Computer repair service provider from here onward.
Google Review · Kuchai Lama BranchMy laptop that had power up failure was collected from me in the afternoon and returned to me in the evening same day. Motherboard was fixed for RM150. Fast and efficient service. Always close communication about the progress. Positive Responsiveness, Quality, Professionalism
Google Review · Kuchai Lama BranchMy experience with Dotronix was great. I found them through Google, and they offered free pickup and delivery for my laptop. They fixed it in less than four hours. Before, I couldn't open my laptop because the hinge was broken and almost damaged my screen. Luckily, my screen was still intact. Dotronix kept me updated on the laptop's condition, provided a reasonable price, and accommodated my urgent request, considering I'm a student. I highly recommend them to others.
Google Review · Kuchai Lama Branch28+ years of technical expertise, since 1998.
Our founder's journey began in 1998, entering the IT and computer repair industry after completing certification the year before. From 2002 to 2014, that expertise went straight to clients' homes and offices across KL & Selangor as an independent IT freelancer — no storefront, just hands-on repair work, one call at a time.
2014 marked Dotronix's digital expansion — our website launched, and our Kuchai Lama branch opened its doors, with Google reviews tracking our reputation since 2015. Kepong followed in March 2020 as an expanded service hub for Northwest KL. Today, both branches run on the same principle that's carried this business for 28+ years: fix it properly, or don't charge for it.
We were also among the first workshops in Malaysia doing motherboard-level chip repair — the kind of hardware fix many manufacturers won't even attempt.
From certification to two branches in Kuala Lumpur.
Every step, from a single technician's first certification to the modern platform you're reading this on.
Certification & industry entry
Our founder completes MSCE certification in 1997, then enters the IT and computer repair industry in 1998 — the start of 28+ years of technical expertise.
IT freelance individual
Dedicated on-site IT support for companies and individuals across KL & Selangor — no storefront, just hands-on repair work brought directly to clients.
Digital expansion & Kuchai Lama branch
Dotronix's official website launches, and the Kuchai Lama branch is established — with Google reviews tracking our reputation since 2015.
First major website overhaul
The Dotronix website gets its first significant redesign, keeping pace as the business and its customer base grew.
Kepong hub established
A second branch opens in Kepong, officially listed on Google Business Profile — expanding coverage into Northwest KL.
The modern Dotronix platform
Launch of the current Dotronix web platform, built to match 28+ years of technical expertise with a faster, clearer way to reach us.
The three things every repair is built on.
Transparency first
You get a diagnosis and an itemised quote before we touch a single part — no surprise charges on the invoice.
Fix it properly
Motherboard-level repair over blanket replacement wherever it's possible — better for your wallet and the planet.
Your time matters
Free pickup & delivery within our service area, so a repair doesn't cost you a day of travel.
We'd rather earn your review than ask for it.
Over two decades, customers across Kuala Lumpur have trusted Dotronix with their laptops, MacBooks and PCs. Every repair still carries our Standard Component Warranty*, plus the manufacturer's hardware warranty on any replaced part.
28+ years of experience, one phone call away.
Tell us what's wrong — we'll take it from there.