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Surface Pro repair, done right — from two KL branches, not one.

Screen, battery, Flickergate, kickstand and logic board repair for every Surface generation. Book a guided workshop visit at Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability.

Google Verified Business
28+ Years Since 1998
Standard Component Warranty (*T&C Applies)
2 Branches + Klang Valley Courier
Online Reviews Since 2014
Free Assessment By Live Agent (*T&C Applies)
Comprehensive Technical Whitepaper Reports
Professional Documentation Of Device & Workflow
Google Reviews

What Our Customers Say — Straight From Google

Looking for a Reliable Microsoft Surface Repair Center Near You in KL & Selangor?

Whether you need urgent Microsoft Surface Pro screen replacement, battery repair, or motherboard diagnostics, Dotronix provides expert local repair services with walk-in branches in Kuchai Lama and Kepong, plus instant pickup & delivery options near you.

Surface Repair

Every Surface issue, diagnosed properly.

From a cracked screen to a mysterious flicker, our technicians treat Surface repair as its own discipline, not a laptop repair with extra steps.

Screen Replacement

Cracked or dead display, fitted with a genuine-fit panel matched to your model.

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Flickergate Repair High-intent fix

Screen flickering or dimming — a well-documented cable/board fault, not always a full screen swap.

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Battery Replacement

Poor battery life or won't hold a charge — replaced with quality-matched cells.

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No Power / Logic Board

Port, cable and battery checked first, then chip-level board diagnosis if needed.

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Charging Port Repair

Loose or worn Surface Connect / USB-C port, repaired without a full board swap.

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Type Cover / Keyboard

Cover not connecting or keys unresponsive — cover and device tested separately.

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Overheating / Fan

Diagnosed according to your model — fanless throttling vs. fan-specific faults.

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SSD Upgrade / Data Recovery

Storage upgrades on supported models, plus data recovery from failing drives.

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Kickstand / Hinge Repair High-intent fix

Loose, misaligned or bent kickstand — tension rebuild or structural realignment.

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Water Damage

Sealed chassis means trapped liquid pools against the board — speed matters.

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How we open a Surface without cracking it further

Precision heat separation, not a single hot plate.

Surface devices use more adhesive than almost any other device we work on, which makes opening one the single riskiest step in any repair — get it wrong and a repairable crack becomes a shattered panel.

Gradual, staged heat

Rather than blasting the whole panel with a single hot plate, we apply heat in stages and work the adhesive loose section by section, keeping the glass at a safe, even temperature throughout.

Protecting an already-cracked screen

A screen with existing cracks is far more likely to shatter further under uneven heat or aggressive prying — the exact scenario we build our process around, not an edge case we hope doesn't happen.

Every repair, not just screens

Battery, Flickergate, kickstand and water damage repairs all require the same careful opening — we apply the identical precision process regardless of which fault brought your Surface in.

Two hubs, two ways to reach us

Two branches inside Kuala Lumpur, plus Klang Valley courier.

Some Surface specialists in the Klang Valley operate from a single location around the Sunway/Subang area — fine if you're nearby, a detour if you're not.

 Single-Location Sunway SpecialistsDotronix
Walk-in branchesOne, Sunway/Subang areaTwo — Kuchai Lama & Kepong
Klang Valley courierVaries by providerAccepted at both branches
Operating since1998, online since 2014
Google-verified reviews449+ across both branches

If you're based in Sunway or Subang, a Sunway-area shop may genuinely be closer — we're not claiming otherwise. For everyone else across KL and the wider Klang Valley, two branches plus courier pickup usually means less travel, not more.

Managing a fleet of corporate Surface devices? Our Managed SME IT Retainers cover bulk Surface repairs, priority turnaround and consolidated invoicing.
See Retainer Plans
Model coverage

Surface Pro 4 through 11, Laptop, Go & Book

Part availability and specific repair options vary by model — here's the general picture. We confirm exact compatibility for your model on WhatsApp before quoting.

ModelScreenBatteryStorage UpgradeNotes
Surface Pro 4YesYesYesOriginal Flickergate-affected generation
Surface Pro 5 / 6YesYesYes 
Surface Pro 7 / 7+YesYesYes 
Surface Pro 8YesYesYes 
Surface Pro 9YesYesLimitedSome SKUs solder storage to board
Surface Pro 10 / 11YesYesLimitedConfirm exact SKU before quoting
Surface Laptop (all gens)YesYesModel-dependentKeyboard deck adds disassembly steps
Surface Go / Go 2 / Go 3YesYesLimitedSmaller chassis, tighter component spacing
Surface Book (all gens)YesYesModel-dependentDetachable keyboard base — quote varies by fault

"Yes" indicates the repair is generally possible; exact part availability is confirmed per unit. Send us your model and serial number on WhatsApp for a precise answer.

Pricing guide

What Surface repairs typically cost

Final pricing depends on your exact model and part availability.

Surface RepairPrice & Turnaround Guide
From
RepairPriceTurnaround
Live Agent TriageFreeSame day
Bench DiagnosticsRM100–180+Same day
Screen ReplacementRM 750–1,000+Same day–3 days
Flickergate RepairRM 2991–3 days
Battery ReplacementRM 180–400+Same day–2 days
No Power / Logic BoardRM 200–600+1–7 days
Charging Port RepairRM 120–300+1–3 days
Type Cover / KeyboardFrom RM 270Same day–2 days
Overheating / FanFrom RM 120Same day–2 days
SSD UpgradeMarket PriceSame day–3 days
Data RecoveryQuoted separatelyVaries by drive condition
Kickstand / Hinge RepairRM 250–320+2–4 days
Water DamageRM 3502–5 days

Final quote confirmed before repair begins.

Surface Rate Card

Surface Pro repair, at a glance.

Starting ranges for our most-requested services. Your exact price is confirmed after a free assessment by our Live Agent before any work begins.

ServicePrice
Touchscreen / Digitizer AssemblyRM500–1,200+
Standard Battery ReplacementRM180–400+
Kickstand / Hinge RepairRM250–320+
Charging Port / DC Jack Micro-solderingRM120–300+

Need our complete sitewide rate card? View the Master Price List →

Common questions

Surface repair FAQs

We operate two physical walk-in branches — Kuchai Lama and Kepong — both inside Kuala Lumpur, plus courier pickup from anywhere in Klang Valley. You're not limited to a single Sunway-area location.
We use a precision, controlled heat-separation process rather than a single hot plate — gradually softening the factory adhesive in stages before prying, which is the step most likely to go wrong if rushed.
Yes — we cover Surface Pro 4 through 11, Surface Laptop, Surface Go, and Surface Book, though part availability and specific repairs vary by model. See our model coverage table for details.
Yes — screen, battery and Type Cover fixes are typically same-day to 2 days if the part is in stock. No Power / Logic Board faults that escalate to chip-level work take longer, up to 7 days.
Only board-level and storage-related repairs carry any data risk, and even then we back up what's accessible first. Screen, battery, kickstand and Type Cover repairs never touch your files.
Every repair carries our Standard Component Warranty*. Replaced parts with their own manufacturer warranty — batteries especially — can extend to 3 to 12 months depending on the part.
Yes, always free, regardless of the outcome. You'll get an honest assessment either way, with no charge for finding out.
Both branches welcome walk-ins, though calling or WhatsApping ahead is recommended. Book ahead with Our Live Agent for a guided workshop visit at Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Courier drop-off is also available from anywhere in Klang Valley.
Yes — we repair based on the model and fault, not where it was purchased. Some parts availability can vary slightly for region-specific SKUs, which we confirm before quoting.
Yes — see our Managed SME IT Retainers for bulk Surface fleet repairs with priority turnaround and consolidated invoicing.
Flickergate is a specific, well-documented display cable or board-level fault that causes flickering or dimming — the panel itself usually tests fine. A standard screen fault, like a crack, means the panel itself needs replacing. We diagnose which one applies before quoting either repair.
Full digitizer and screen assembly replacement (e.g., Surface Pro 7) ranges from RM750 to RM1,000+.
Basic chat or Live Agent triage — talking through your symptoms over WhatsApp or in person and getting an initial read — is genuinely free, no catch. If your case needs in-depth physical bench testing, full disassembly, or multi-rail oscilloscope testing to trace an intermittent fault, that deeper work falls under our standard Diagnostics & Assessment service (RM100–180+), which we always confirm with you before starting.
Yes. Dotronix operates direct repair centers in Kuchai Lama (Taman Gembira) and Kepong, serving searchers looking for Microsoft Surface Pro repair near me across Kuala Lumpur, Petaling Jaya, TTDI, Bangsar, and surrounding Selangor areas. We offer walk-in counter repairs as well as same-day door-to-door pickup and delivery.

Not sure what's wrong with your Surface?

Send us a photo or description — Free Assessment By Live Agent (*T&C Applies), no obligation.

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