Surface Pro repair, done right — from two KL branches, not one.
Screen, battery, Flickergate, kickstand and logic board repair for every Surface generation. Book a guided workshop visit at Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability.
What Our Customers Say — Straight From Google
Had 2 laptops, a Lenovo Legion Pro and Dell XPS 9710 with display issues and SSD failure respectively. Was avoiding the official services because of the very high repair costs. Found this store online through Google and met the owner. Overall had a wonderful experience as he was able to solve most of the issues, explaining the methods needed to be done while keeping it at a honest price. Will come back again for future services!
Google Review · Kepong BranchI've send to repaired my laptop screen and SSD card, really fast service given and super friendly with reasonable price given. Highly recommended if anyone want fast service with good price this is the place 😍🤗
Google Review · Kepong BranchMy DELL Inspiron Laptop experienced hinges issue when flip on the screen, I found Dotronix PC Repairs from Google and decided to let them have a check since they have good ratings and reviews. They checked and came back with quotation the following day to repair it. It took them only a few days to get it all done. I’m happy with their friendly service. Thanks a lot!
Google Review · Kepong BranchLenovo IdeaPad Flex 5, barely damage near the screen and some broken parts missing, dotronix did a good job to fix my laptop! Highly recommended!
Google Review · Kepong BranchSuper fast repairs and great quality, too! Really attentive towards computer problems and communicated pretty well on what the issues were and what needs to be done to fix them. I had to get a laptop fixed, as it wasn't turning on properly, and despite the Raya holiday being the next day (and most computer repair shops were already closed by then), they still managed to get the motherboard and a broken hinge on the laptop repaired within the same day - sent the broken laptop in the middle of the afternoon and they had it done by night time. Fair pricing too, especially for motherboard repairs and replacing other broken parts (cheap compared to a lot of repair shops that I've been to elsewhere). Plus, I didn't even need to visit the store in person to deliver my laptop - they had a courier to pick up the laptop at my house, and once the repairs were done, they could send it back, without me even visiting the store. Or, if the courier can't pick it up, the boss even dropped by to pick up and send back the laptop to me. 10/10 - highly recommend for affordable, fast, and effective PC/laptop repairs.
Google Review · Kepong BranchExcellent service and timely responses! Arshad was very helpful and quick to answer all my questions regarding my laptop which I sent to Dotronix due to issues with the hard drive. Very satisfied with my new and improved laptop!
Google Review · Kuchai Lama BranchWe found Dotronix Computer Repair service through google search, initially I thought of carrying the PC all the way to their workshop but they offered if I would like to have my Computer to be picked from my home, I was surprised that we have this service in Malaysia also for which I gladly asked them to have it picked up as I am too busy to travel in KL traffic. Not to mention their professional work approach is praiseworthy. They not only repaired my computer which was not turning on but they offered me an upgrade which will revive my old PC for another few years to come. Now my PC is 6 times faster with all the upgraded programs. Dotronix will be my preferred Computer repair service provider from here onward.
Google Review · Kuchai Lama BranchMy laptop that had power up failure was collected from me in the afternoon and returned to me in the evening same day. Motherboard was fixed for RM150. Fast and efficient service. Always close communication about the progress. Positive Responsiveness, Quality, Professionalism
Google Review · Kuchai Lama BranchMy experience with Dotronix was great. I found them through Google, and they offered free pickup and delivery for my laptop. They fixed it in less than four hours. Before, I couldn't open my laptop because the hinge was broken and almost damaged my screen. Luckily, my screen was still intact. Dotronix kept me updated on the laptop's condition, provided a reasonable price, and accommodated my urgent request, considering I'm a student. I highly recommend them to others.
Google Review · Kuchai Lama BranchLooking for a Reliable Microsoft Surface Repair Center Near You in KL & Selangor?
Whether you need urgent Microsoft Surface Pro screen replacement, battery repair, or motherboard diagnostics, Dotronix provides expert local repair services with walk-in branches in Kuchai Lama and Kepong, plus instant pickup & delivery options near you.
Every Surface issue, diagnosed properly.
From a cracked screen to a mysterious flicker, our technicians treat Surface repair as its own discipline, not a laptop repair with extra steps.
Screen Replacement
Cracked or dead display, fitted with a genuine-fit panel matched to your model.
Learn moreFlickergate Repair High-intent fix
Screen flickering or dimming — a well-documented cable/board fault, not always a full screen swap.
Learn moreBattery Replacement
Poor battery life or won't hold a charge — replaced with quality-matched cells.
Learn moreNo Power / Logic Board
Port, cable and battery checked first, then chip-level board diagnosis if needed.
Learn moreCharging Port Repair
Loose or worn Surface Connect / USB-C port, repaired without a full board swap.
Learn moreType Cover / Keyboard
Cover not connecting or keys unresponsive — cover and device tested separately.
Learn moreOverheating / Fan
Diagnosed according to your model — fanless throttling vs. fan-specific faults.
Learn moreSSD Upgrade / Data Recovery
Storage upgrades on supported models, plus data recovery from failing drives.
Learn moreKickstand / Hinge Repair High-intent fix
Loose, misaligned or bent kickstand — tension rebuild or structural realignment.
Learn moreWater Damage
Sealed chassis means trapped liquid pools against the board — speed matters.
Learn morePrecision heat separation, not a single hot plate.
Surface devices use more adhesive than almost any other device we work on, which makes opening one the single riskiest step in any repair — get it wrong and a repairable crack becomes a shattered panel.
Gradual, staged heat
Rather than blasting the whole panel with a single hot plate, we apply heat in stages and work the adhesive loose section by section, keeping the glass at a safe, even temperature throughout.
Protecting an already-cracked screen
A screen with existing cracks is far more likely to shatter further under uneven heat or aggressive prying — the exact scenario we build our process around, not an edge case we hope doesn't happen.
Every repair, not just screens
Battery, Flickergate, kickstand and water damage repairs all require the same careful opening — we apply the identical precision process regardless of which fault brought your Surface in.
Two branches inside Kuala Lumpur, plus Klang Valley courier.
Some Surface specialists in the Klang Valley operate from a single location around the Sunway/Subang area — fine if you're nearby, a detour if you're not.
| Single-Location Sunway Specialists | Dotronix | |
|---|---|---|
| Walk-in branches | One, Sunway/Subang area | Two — Kuchai Lama & Kepong |
| Klang Valley courier | Varies by provider | Accepted at both branches |
| Operating since | — | 1998, online since 2014 |
| Google-verified reviews | — | 449+ across both branches |
If you're based in Sunway or Subang, a Sunway-area shop may genuinely be closer — we're not claiming otherwise. For everyone else across KL and the wider Klang Valley, two branches plus courier pickup usually means less travel, not more.
Surface Pro 4 through 11, Laptop, Go & Book
Part availability and specific repair options vary by model — here's the general picture. We confirm exact compatibility for your model on WhatsApp before quoting.
| Model | Screen | Battery | Storage Upgrade | Notes |
|---|---|---|---|---|
| Surface Pro 4 | Yes | Yes | Yes | Original Flickergate-affected generation |
| Surface Pro 5 / 6 | Yes | Yes | Yes | |
| Surface Pro 7 / 7+ | Yes | Yes | Yes | |
| Surface Pro 8 | Yes | Yes | Yes | |
| Surface Pro 9 | Yes | Yes | Limited | Some SKUs solder storage to board |
| Surface Pro 10 / 11 | Yes | Yes | Limited | Confirm exact SKU before quoting |
| Surface Laptop (all gens) | Yes | Yes | Model-dependent | Keyboard deck adds disassembly steps |
| Surface Go / Go 2 / Go 3 | Yes | Yes | Limited | Smaller chassis, tighter component spacing |
| Surface Book (all gens) | Yes | Yes | Model-dependent | Detachable keyboard base — quote varies by fault |
"Yes" indicates the repair is generally possible; exact part availability is confirmed per unit. Send us your model and serial number on WhatsApp for a precise answer.
What Surface repairs typically cost
Final pricing depends on your exact model and part availability.
| Repair | Price | Turnaround |
|---|---|---|
| Live Agent Triage | Free | Same day |
| Bench Diagnostics | RM100–180+ | Same day |
| Screen Replacement | RM 750–1,000+ | Same day–3 days |
| Flickergate Repair | RM 299 | 1–3 days |
| Battery Replacement | RM 180–400+ | Same day–2 days |
| No Power / Logic Board | RM 200–600+ | 1–7 days |
| Charging Port Repair | RM 120–300+ | 1–3 days |
| Type Cover / Keyboard | From RM 270 | Same day–2 days |
| Overheating / Fan | From RM 120 | Same day–2 days |
| SSD Upgrade | Market Price | Same day–3 days |
| Data Recovery | Quoted separately | Varies by drive condition |
| Kickstand / Hinge Repair | RM 250–320+ | 2–4 days |
| Water Damage | RM 350 | 2–5 days |
Final quote confirmed before repair begins.
Get My Exact Quote on WhatsAppSurface Pro repair, at a glance.
Starting ranges for our most-requested services. Your exact price is confirmed after a free assessment by our Live Agent before any work begins.
| Service | Price |
|---|---|
| Touchscreen / Digitizer Assembly | RM500–1,200+ |
| Standard Battery Replacement | RM180–400+ |
| Kickstand / Hinge Repair | RM250–320+ |
| Charging Port / DC Jack Micro-soldering | RM120–300+ |
Need our complete sitewide rate card? View the Master Price List →
Surface repair FAQs
Not sure what's wrong with your Surface?
Send us a photo or description — Free Assessment By Live Agent (*T&C Applies), no obligation.