DOTRONIXIT Solutions
Home Laptop Repair MacBook Repair Computer Repair Surface Pro Repair Business & Office IT Locations Mont Kiara Sri Hartamas TTDI Damansara Uptown Areas Accessible by MRT About Contact Bahasa Melayu (BM)
Call 016-2966049 WhatsApp Us

Get in touch, or book a free pickup.

Call, WhatsApp, or fill in the form below — whichever's easiest. We usually reply within the hour during opening hours.

Google Verified Business
28+ Years Since 1998
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri
Google Reviews

What Our Customers Say — Straight From Google

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Walk-In & By Appointment

Kuchai Lama Branch

A real, dedicated repair branch, 4.9★ rated. Please call or WhatsApp before visiting — our technician is often mid-repair or out on a run, so a quick message first means we can confirm availability and often give you a preliminary estimate.

ServiceWalk-in & by appointment
Phone016-2966049
Call to Confirm Availability
By-Appointment Workshop

Kepong Hub — Northwest KL

Serving Mont Kiara, Sri Hartamas, TTDI & Damansara. Call Our Live Agent — we'll guide your arrival.

AccessBy appointment
Phone016-2966049 (Live Agent)

(Note: Official Kepong Google Map Listed as 'Dotronix PC & Laptop Repair Services'. It is our main workshop, under 'Dotronix IT Solutions'.)

Why customers choose Dotronix

Built on two things: real skill, and no hidden surprises.

Component-Level Micro-Soldering

We trace board faults to the individual failed component and repair at chip level, rather than defaulting to a full-board replacement — often saving customers RM 1,000s over an official service centre quote.

Radical Transparency Guarantee

An upfront diagnostic report and one all-inclusive price — parts and labour together, no hidden fees — plus step-by-step WhatsApp photo and video updates while your device is with us.

Find us

Both hubs, street-level

Kuchai Lama — Walk-In & By Appointment
Kepong — By-Appointment Workshop
Transparent Customer Process

From symptom to delivery, nothing hidden along the way.

The same four-step process, every time — so you always know what's happening and why.

01

Customer-Reported Symptom

Tell us what's wrong in your own words — no technical jargon needed. Every case starts from what you're actually experiencing.

02

In-Depth Diagnostic Testing

We test the full system, not just the obvious symptom — catching power rail issues, chip-level shorts, or connection faults a surface-level check would miss.

03

Itemized WhatsApp Photo/Video Quote

Before any repair begins, you get a clear, itemised quote with photos or video showing exactly what's wrong — nothing vague, nothing bundled in.

04

Micro-Soldering, Restoration & Delivery

Approved repairs are carried out — including chip-level micro-soldering where it saves you a full-board replacement — tested, and delivered back to you free of charge.

Prefer to just call?

Same number reaches both branches — we'll direct you to whichever's closer.

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