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Computer Repair in Kuala Lumpur

Desktop towers and All-in-One PCs, repaired since 1998 — the same transparent process whether you're a home user or managing an office fleet.

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28+ Years Since 1998
Standard Component Warranty (*T&C Applies)
Klang Valley Coverage
Online Since 2014
Free Assessment By Live Agent (*T&C Applies)
Comprehensive Technical Whitepaper Reports
Professional Documentation Of Device & Workflow
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What Our Customers Say — Straight From Google

Looking for a Reliable Computer & PC Repair Shop Near You in KL & Selangor?

Whether you need urgent desktop PC repair, custom rig troubleshooting, or hardware upgrades, Dotronix provides expert local repair services with walk-in branches in Kuchai Lama and Kepong, plus instant pickup & delivery options near you.

Computer Repair

Desktop & office PC repair, fully diagnosed.

From a machine that won't turn on to a full office fleet, we diagnose the root cause instead of guessing.

Won't Turn On

No power, no lights, no fan — PSU, motherboard, or a simple loose connection.

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Blue Screen Errors

Random crashes with error codes, diagnosed instead of just reinstalling Windows.

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Slow Performance

Long boot times and lag, often fixed with an SSD upgrade and clean-up.

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SSD Upgrade

Add or swap to SSD — often the single biggest speed improvement for an older desktop.

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Overheating

Loud fans and random shutdowns under load — usually a cleaning and repaste fix.

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Virus & Malware Removal

Proper decontamination that checks for persistence, not just a quick scan.

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No Display / GPU Fault

Powers on but nothing on screen — cable, GPU or motherboard isolated.

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PSU Replacement

The most overlooked cause of random shutdowns, tested under load.

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Motherboard Repair

Chip-level diagnosis before a full board replacement is recommended.

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OS Reinstallation

Clean Windows reinstall with your files backed up first, hardware ruled out.

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Custom Builds & Upgrades

From a single GPU upgrade to a full custom build, sourced and tested.

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Office & SME PC Servicing For businesses

Fleet maintenance, on-site visits and consolidated invoicing for offices.

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Managing more than a handful of desktops? Our Managed SME IT Retainers bundle priority response, discounted labour and scheduled maintenance into one predictable monthly cost.
See Retainer Plans
Choosing the right setup

Custom Desktop PCs vs. All-in-Ones

Both have the same internal repair logic, but very different upgrade paths.

Custom Desktop Towers

A separate case and monitor means almost every internal component — CPU, GPU, RAM, storage, PSU — can be swapped or upgraded individually over the machine's life. Costs more upfront and takes more desk space, but is usually the better long-term value for gaming, content work, or any use case that will outgrow its original spec.

All-in-One PCs

The monitor and PC are one unit, which saves desk space and cabling but limits upgrades to typically just RAM and storage — the CPU, GPU and display are locked in for the machine's life. A good fit for office use and light home use where upgrade flexibility matters less than a clean desk.

Not sure which fits your situation? Tell us your budget and use case and we'll give you an honest recommendation.

How service is delivered

Onsite & Pickup Servicing in Kuala Lumpur

Which one we use depends on what the job actually needs — not a fixed rule.

Walk-In

Book a guided workshop visit at Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability.

Pickup & Delivery

Free within our Kuala Lumpur service area for repairs needing workshop tools — motherboard faults, component swaps, full builds.

On-Site Visits

For routine maintenance across multiple machines — cleaning, updates, quick diagnostics — a technician comes to your home or office anywhere in Klang Valley.

For businesses

SME Fleet Maintenance Contracts

Scheduled maintenance that catches failing drives and dying fans before they cause office downtime — not just repairs after something breaks.

Quarterly Visits

A technician visits your office every quarter to clean, repaste and health-check every desktop on the contract.

Priority Response

Contract clients jump the standard repair queue when something breaks between scheduled visits.

Consolidated Invoicing

One invoice per visit or per month, not scattered one-off receipts your accounts team has to reconcile.

See Office & SME Servicing See Managed IT Retainers
Pricing

Residential vs. Office Pricing

Home repairs are priced per job. Office and fleet work is priced per-visit or per-unit — here's how the two compare.

ResidentialSingle Desktop
Per repair
RepairPriceTurnaround
Live Agent TriageFreeSame day
Bench DiagnosticsRM100–180+Same day
Won't Turn OnFrom RM 1001–3 days
Blue Screen ErrorsRM 150Same day–2 days
Slow PerformanceRM 150Same day
SSD UpgradeMarket PriceSame day
OverheatingRM 150Same day
Virus / Malware RemovalRM 120Same day–1 day
No Display / GPU FaultRM 200–600+1–3 days
PSU ReplacementRM 199Same day–2 days
Motherboard RepairRM 200–600+3–7 days
OS ReinstallationRM 150Same day
Custom Build / Upgrade LabourFrom RM 299Same day–3 days

Final quote confirmed before repair begins.

Office / SMEFleet & Bulk Servicing
Per visit / unit
ServicePrice
On-site fleet assessmentFree
Quarterly maintenance visitFrom RM 60/unit
Bulk repair (5+ units)Volume discount applied
Starter Retainer (≤10 devices)From RM 450/month
Growth Retainer (≤25 devices)From RM 950/month

Indicative — final rate depends on fleet size and visit frequency. See full retainer tiers on our Business IT page.

See Managed IT Retainers
Custom & Gaming Builds

Real pricing for custom Xeon/RTX and gaming desktop builds.

Board repair, case swaps, CPU coolers and full system servicing for custom-built and gaming desktops.

Custom & Gaming PC Repair

Diagnostic assessment, board-level Xeon/RTX repair, case and cooler replacement — real job pricing, not a generic estimate.

See rate card
Desktop & Custom PC Rate Card

Desktop & custom PC repair, at a glance.

Starting ranges for our most-requested services. Your exact price is confirmed after a free assessment by our Live Agent before any work begins.

ServicePrice
Custom PC Diagnostics & AssessmentRM100–180+
Thermal Paste / Cooling ServicingRM120–180+
Component Upgrades (RAM / SSD)Market Price
Power Supply Testing & ReplacementRM120–250+

Need our complete sitewide rate card? View the Master Price List →

Common questions

Computer repair FAQs

Yes, both. All-in-Ones have the same internal components as a tower, just packed into the monitor housing — the diagnosis process is the same, though some repairs take longer due to more involved disassembly.
Yes — for routine maintenance and diagnosis across multiple machines, a technician can visit your home or office. Repairs needing bench work are collected and returned instead, so the more involved fixes get proper workshop tools.
Yes — SME fleet maintenance contracts cover scheduled visits, priority response and consolidated invoicing. See our Managed SME IT Retainers for tiered pricing, or message us your fleet size for a direct quote.
Yes — most component-level fixes (PSU, RAM, storage, cleaning) are same-day if the part is in stock. Motherboard-level chip repair takes 3 to 7 days since it needs micro-soldering diagnostics.
Only repairs that touch storage directly carry any data risk, and even then we back up what's accessible first and never wipe a drive without your go-ahead. Cleaning, PSU swaps, and GPU repairs never touch your files.
Every repair carries our Standard Component Warranty*. Replaced parts — PSUs, drives, RAM — can carry their own manufacturer warranty on top, typically 3 to 12 months depending on the part.
Yes, always — whether it's a simple cleaning or a suspected motherboard fault, diagnosis costs nothing and you only pay if you approve the repair.
Both work — book ahead with Our Live Agent for a guided workshop visit at Kepong, or visit our Kuchai Lama branch, calling/WhatsApping first if you'd rather not transport a full-size case without confirming availability.
Yes, both — brand-name pre-builts (Dell, HP, Lenovo desktops) and custom or self-built towers get the same diagnosis and repair process.
A single component repair is usually same-day. A full custom build takes 1 to 3 days once parts have arrived, to allow proper testing under load before handover.
Yes — bulk repairs of 5 or more units get a volume discount, and offices with ongoing needs can set up a managed retainer instead of paying per repair.
Standard laptops range from RM120 to RM150, while high-performance multi-pipe gaming laptops range from RM150 to RM180+. Doorstep pickup is available in Mont Kiara and TTDI.
Board-level IC micro-soldering and power rail repair range from RM200 to RM600+, preserving original components and data.
Basic chat or Live Agent triage — talking through your symptoms over WhatsApp or in person and getting an initial read — is genuinely free, no catch. If your case needs in-depth physical bench testing, full disassembly, or multi-rail oscilloscope testing to trace an intermittent fault, that deeper work falls under our standard Diagnostics & Assessment service (RM100–180+), which we always confirm with you before starting.
Yes. Dotronix operates direct repair centers in Kuchai Lama (Taman Gembira) and Kepong, serving searchers looking for computer repair near me across Kuala Lumpur, Petaling Jaya, TTDI, Bangsar, and surrounding Selangor areas. We offer walk-in counter repairs as well as same-day door-to-door pickup and delivery.

Computer not behaving?

Free Assessment By Live Agent (*T&C Applies) before any work begins — book ahead, doorstep pickup, or on-site for offices.

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