DOTRONIX IT Solutions
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Our Northwest KL Repair Workshop — by appointment, guided arrival.

Component-level repair across every brand — Windows laptops, MacBook, Surface, and custom PCs — including logic board and motherboard-level micro-soldering most shops send elsewhere. Serving Mont Kiara, Sri Hartamas, TTDI, Desa ParkCity and the Damansara corridor. Call Our Live Agent to book — when you arrive, our team helps with parking and walks you straight into the workshop bay.

Google Verified Business
28+ Years Expertise — Branch Since March 2020
4.9★ Google Rating
By-Appointment Workshop
Guided Parking Assistance
Board-Level Repair — Laptop, MacBook, Surface & Custom PC
Google Reviews

What Our Customers Say — Straight From Google

Board-Level Repair, In-House

We fix what other shops send away.

As the Kepong hub is our primary technical workshop, this is where component-level work actually happens — logic board diagnostics, IC chip replacement, and motherboard micro-soldering across every brand, not just the ones a single-brand shop can service. Kepong Baru MRT (Putrajaya Line) sits a short ride from our workshop door, and Kepong KTM Komuter connects the wider corridor for anyone travelling in by rail. If you're driving, Jalan Kepong and the DUKE Highway both feed straight into the neighbourhood.

Corporate & Shoplot Fleet

Board-level repair for MacBooks and Windows laptops other shops write off, corporate fleet maintenance for Northwest KL offices, and liquid damage restoration for devices with no clear surface symptom.

Residential & High-Rise

MacBook logic board repair and motherboard-level micro-soldering for laptops with no power or display, plus screen and battery repairs across Windows, MacBook, Surface and custom-built PCs.

How a workshop visit works

Call Our Live Agent — we'll be waiting to guide you in.

Our Kepong workshop runs on a by-appointment, guided-arrival model — built for a smoother visit than a queue-and-wait counter. Call ahead on 016-2966049 and let it ring through to the second bell; that's our workshop line. Tell us roughly when you'll arrive.

When you pull up on Jalan Puncak Desa 1, our team helps you with parking and walks you straight into the workshop bay — no wandering a shoplot looking for the right unit, no waiting behind other customers. Prefer somewhere closer to Kuchai Lama instead? We run a dedicated branch there too — call or WhatsApp ahead to confirm availability before you visit.

Kepong Workshop

Taman Puncak Desa

No 2, 1st Floor, Jalan Puncak Desa 1,
Taman Puncak Desa, Off Kepong Sentral,
Kuala Lumpur, 52100
HoursSun–Fri, 10am–10pm
ClosedSaturday
AccessBy appointment
Phone016-2966049 (Live Agent)

(Note: Official Kepong Google Map Listed as 'Dotronix PC & Laptop Repair Services'. It is our main workshop, under 'Dotronix IT Solutions'.)

Call to Book Your Slot Get Directions
Serving Northwest & Central KL

Neighbourhoods we cover from Kepong

Our by-appointment workshop is a short drive from these areas — call Our Live Agent to book your slot.

Mont Kiara Sri Hartamas Hartamas Shopping Centre Dutamas Solaris Mont Kiara Plaza Mont Kiara 1 Mont Kiara Arcoris Bukit Damansara Desa ParkCity TTDI Sri Damansara Kota Damansara Phileo Damansara Damansara Intan Bandar Utama Segambut Selayang Sungai Buloh Jinjang Taman Ehsan Menjalara
Backed by 28+ years, expanded in 2020

28+ years of technical expertise. A Kepong branch since March 2020.

Newer repair chains can copy a website. They can't copy nearly three decades of hands-on repair experience.

1998

Our founder enters the industry

The technical expertise behind every Kepong repair traces back to 1998 — long before this branch, or online reviews, existed to prove it.

2014

Dotronix goes online

The Dotronix website launches and our Kuchai Lama branch is established, starting a public Google review history customers could finally see.

March 2020

Kepong branch opens

An expanded service hub for Northwest KL, officially listed on Google Business Profile — bringing the same 28+ years of expertise closer to Mont Kiara, TTDI and the Damansara corridor.

Why customers choose our workshop

Built on two things: real skill, and no hidden surprises.

Component-Level Micro-Soldering

Where an official service centre's answer to a motherboard fault is usually "replace the whole board," our technicians trace the fault to the individual failed component and repair it at chip level. That precision work can save customers RM 1,000s compared to a full-board replacement quote — and it's the same reason we can often save a device others have already written off.

Radical Transparency Guarantee

Every repair starts with an upfront diagnostic report and one all-inclusive price — parts and labour together, no line items added later. While your device is with us, you get step-by-step WhatsApp updates with photos or video at each stage, so you're never wondering what's actually happening to it.

Closer to Kuchai Lama? We also run a dedicated branch there — walk in, or call/WhatsApp ahead to confirm availability.
See Kuchai Lama Branch
Transparent Customer Process

From symptom to delivery, nothing hidden along the way.

The same four-step process, every time — so you always know what's happening and why.

01

Customer-Reported Symptom

Tell us what's wrong in your own words — no technical jargon needed. Every case starts from what you're actually experiencing.

02

In-Depth Diagnostic Testing

We test the full system, not just the obvious symptom — catching power rail issues, chip-level shorts, or connection faults a surface-level check would miss.

03

Itemized WhatsApp Photo/Video Quote

Before any repair begins, you get a clear, itemised quote with photos or video showing exactly what's wrong — nothing vague, nothing bundled in.

04

Micro-Soldering, Restoration & Delivery

Approved repairs are carried out — including chip-level micro-soldering where it saves you a full-board replacement — tested, and delivered back to you free of charge.

Right Around the Corner

Surrounding Kepong sub-areas we cover directly.

These neighbourhoods sit within a 2–5 minute drive of our workshop — each with its own dedicated coverage page.

Every Brand, Component-Level

Dell, HP, Lenovo, ASUS, Acer, MSI, Surface & Custom PC — all handled in-house, not sent out.

Our primary Kepong workshop provides direct, component-level repairs for all major laptop and PC brands — this is where the actual board-level work happens for our entire coverage area, not a satellite drop-off point.

Dell & HP

Dell Latitude hinge cracking and charging port wear; HP EliteBook/Pavilion thermal throttling and fan failure from years of corporate use. Board-level repair on both, not a swap-and-hope approach.

Dell repair · HP repair

Lenovo, ASUS & Acer

Lenovo ThinkPad keyboard and trackpad failure after liquid exposure; ASUS ROG/Zenbook GPU and motherboard faults from gaming load; Acer Aspire/Nitro screen hinge and battery swelling.

Lenovo repair · ASUS repair · Acer repair

MSI & Custom PC

MSI gaming laptop GPU/thermal failure; custom-build PSU and motherboard diagnostics, full rebuilds after component failure.

MSI repair · Custom PC repair

Microsoft Surface

Surface Pro/Laptop screen delamination, the Flickergate display fault, charging port wear, kickstand hinge failure.

Surface repair

Common questions

Kepong workshop FAQs

Yes. Unlike shops that only swap pre-tested assemblies or refer complex board repairs out, our Kepong workshop performs in-house logic board diagnostics, IC chip replacement, and motherboard micro-soldering for all brands.

Ready to book your guided workshop visit?

Free Live Agent assessment at the Kepong workshop — call ahead to reserve your slot and skip the wait.

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