DOTRONIXIT Solutions
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DOTRONIXIT Solutions
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Home / Services / Surface Repair / SSD Upgrade / Data Recovery

Need more storage, or lost files on a failing Surface?

Storage upgrades on supported models, and careful data recovery attempts on drives that are failing but not yet dead.

Google Verified Business
28+ Years Experience
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri
Google Reviews

What Our Customers Say — Straight From Google

★★★★★

i found dotronix pc and laptop repairs online i wanted to uograde my ssd they got me same day with all my data and apps intact highly recommended

Google Review · Kuchai Lama Branch
★★★★★

I found this shop on Google and saw it had great reviews from many customers. I recently brought in my ASUS laptop to have the storage upgraded to an SSD and for general servicing. The shop provided excellent service and proved to be trustworthy and reliable. The staff was professional, attentive, and made sure I understood the entire process. My laptop is now running faster and more efficiently. I highly recommend this place to anyone needing laptop upgrades or repairs.

Google Review · Kuchai Lama Branch
★★★★★

My laptop was super slow and wanted to change the storage drive, then found this shop that is very responsive and help me to fix my laptop’s issues. Technical skills is superb, fixed all things within the same day and even offer such a reasonable price in KL range. Truly satisfied with their quality of services!

Google Review · Kuchai Lama Branch
★★★★★

Dotronix gentlemen were very helpful with my Lenovo yoga-530 laptop, literally fixed it within 30 minutes because it suddenly started to lag. Did a full format and reinstalled windows 11 for me too.

Google Review · Kepong Branch
★★★★★

Asus Vivobook no Bot Device Problem contacted Dotronix, and repair in good service, replace Samsung SSD Drive and activated Window 11. Highly Recommended.

Google Review · Kepong Branch
★★★★★

Happy with the services provided. Professionally done with photos showing repairs work before and after. The boss came personally to install the SSD n my HD upon delivery. Impressive! All good n working fine.

Google Review · Kuchai Lama Branch
Managing a fleet of corporate Surface devices? Our Managed SME IT Retainers cover bulk Surface repairs, priority turnaround and consolidated invoicing.
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What's going on

Storage upgrades are only possible on certain Surface models with a removable or user-accessible SSD — many newer and smaller models solder storage directly to the board, which rules out a simple swap. We confirm what your specific model supports before quoting. Separately, if your Surface won't boot and you need the data off it more than you need the device working again, we attempt drive-level data recovery, prioritising getting your files off a failing drive before it fails completely.

Common signs to look out for

  • “Storage almost full” warnings limiting what you can install
  • Device won't boot but you need the files on it
  • Drive making unusual noises or repeatedly failing to be recognised
  • Extremely slow file access suggesting a failing drive
  • Accidental deletion or corruption needing recovery

What usually causes it

  • Original storage capacity too small for current needs
  • A drive nearing end of life
  • Accidental deletion or file system corruption
  • In rare cases, physical drive damage

How we diagnose this

01

Model compatibility check

We confirm whether your specific model has removable storage or requires chip-level work.

02

Drive health assessment

We check SMART data and drive responsiveness to gauge severity before proceeding.

03

Backup or recovery attempt

For failing drives, priority goes to getting your files off before any other work — recovery is attempted before an upgrade.

04

Upgrade or recovered-data handover

Either the new storage is installed and tested, or recovered files are handed over on external media.

Common questions

Surface storage & data recovery FAQs

No — only certain models have removable or user-accessible SSDs. Many newer and smaller models solder storage directly to the board, which rules out a simple swap. We confirm what your specific model supports before quoting.
In most cases, yes, if the drive itself hasn't physically failed. We prioritise getting your data off a failing drive before it fails completely, which is why speed matters if you notice early warning signs.
Data recovery is quoted separately based on drive condition and complexity, since severity varies enormously case to case. Storage upgrades are priced at current market rates for supported models.
Same-day is common when the part is in stock and the fault is straightforward — the Same day–3 days window mainly accounts for part availability for less common Surface models. We confirm your actual timeline after diagnosis, not just the general range.
No — protecting your data is treated as seriously as the hardware fix itself. Where a repair could plausibly affect stored data, we back up what's accessible before starting work, and we never wipe or reformat a drive without your explicit go-ahead. If your Surface won't boot at all, ask us about data recovery before assuming anything is lost.
Every repair carries our Standard Component Warranty, terms and conditions applying to labour and the fix itself. If a replacement part carries its own separate manufacturer or supplier warranty — batteries and SSDs typically do — that can extend further depending on the specific part, and we tell you exactly what applies to your repair before any work begins.
No. Basic live-agent assessment is always free at Dotronix, whether you approve the repair afterward or not. You only pay if you say yes to the quote we send you.
Both work, shaped to each hub. Book ahead with Our Live Agent for a guided workshop visit in Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Either way you get the same diagnosis and pricing.
Because they're genuinely separate jobs. The SSD swap itself just moves you to faster storage. Data recovery — pulling files off a dying drive — is more involved and priced by drive condition, and a fresh OS install is a distinct service some customers want and others don't need. Itemizing them means you only pay for what your situation actually requires.
Related services

Overheating / Fan

Sustained heat can accelerate drive wear over time.

Read more

Water Damage

Liquid damage can also affect drive integrity.

Read more

All Surface Services

See every Surface repair service we offer.

Read more

Free Assessment By Live Agent (*T&C Applies)

Book ahead at Kepong, visit our Kuchai Lama branch (call/WhatsApp first), or send us a photo of the issue.

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