DOTRONIXIT Solutions
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DOTRONIXIT Solutions
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Home / Services / Computer Repair / Won't Turn On

Desktop won't turn on at all?

No lights, no fans, nothing on screen — we trace it back to the power supply, motherboard, or a simple loose connection.

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28+ Years Experience
Standard Component Warranty (*T&C Applies)
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Open Sun–Fri
Google Reviews

What Our Customers Say — Straight From Google

★★★★★

no power no display..good services and cheap price sevices

Google Review · Kepong Branch
★★★★★

My laptop model is Asus GA401I, was unable to switched on. Found Dotronix from google review actually, lot of people were satisfied with the service so I immediately reached out to ask about my laptop. Customer service is really good, Mr Ash keep me updated frequently. Highly recommend this place if anyone looking to repair their laptop. The price is very affordable too since my laptop have issue with motherboard (cheap compared to other repair shops that I visited). Plus point, they provided delivery service since I couldnt come to pick up. Thank you so much Mr Ash :)

Google Review · Kepong Branch
★★★★★

Hp probook 440 g Problem : laptop cant be on, problem with power source. Sent to hp service centre, they give quotation for rm3800, which is huge amount. Then found dotronix by google search. And they were really helpful and helped to solved the problem within few days and for a fraction of the cost from the hp center. Additionally gave 3 months warranty for the repair as well. Not to mention they give me a free service for cooling system and free thermal paste

Google Review · Kepong Branch
★★★★★

Laptop HP Processor Rosak, Dotronix tukar motherboard sekali dalam harga separuh. Memang terbaik

Google Review · Kepong Branch

What's going on

A desktop that shows absolutely no sign of life is one of the most common calls we get — and often one of the cheapest to fix. Before assuming the worst, we check the power supply unit (PSU), the power button connection, RAM seating, and the motherboard itself, in that order, since these are the most frequent causes.

Common signs to look out for

  • No lights, fans, or beeps when powering on
  • Fans spin briefly then stop
  • Power button seems unresponsive
  • Intermittent power — sometimes turns on, sometimes not
  • A burning smell from the case

What usually causes it

  • A failed power supply unit (PSU)
  • A loose or faulty power button connector
  • RAM or a component not seated properly
  • A motherboard fault

How we diagnose this

01

PSU output test

We test the power supply under load before assuming a more expensive component has failed.

02

Power button & connector check

We rule out a loose or faulty front-panel connection first.

03

Component reseating

RAM and expansion cards are reseated to rule out a simple seating issue.

04

Motherboard diagnostic

A board-level fault is only diagnosed once every simpler cause has been ruled out.

Common questions

Desktop won't turn on FAQs

Not necessarily. We check the power supply unit, the power button connection, and RAM seating first, since these are the most frequent causes and often the cheapest to fix. A motherboard fault is only confirmed once the simpler causes are ruled out.
Diagnosis starts from RM 100. If the fault turns out to be the PSU or a loose connection, that's a cheaper fix than a motherboard repair — final cost confirmed once we've identified the actual cause.
Typically 1 to 3 days for PSU or connection-level faults. If it turns out to be a motherboard issue, that moves to our chip-level repair timeline of 3 to 7 days.
Simpler faults in this category (a loose connection, a straightforward part swap) are often same-day. The 1–3 days window covers cases where the fault escalates to chip-level board work, which needs micro-soldering diagnostics rather than a quick parts swap. We tell you which category yours falls into right after diagnosis, not at pickup.
No — protecting your data is treated as seriously as the hardware fix itself. Where a repair could plausibly affect stored data, we back up what's accessible before starting work, and we never wipe or reformat a drive without your explicit go-ahead. If your desktop won't boot at all, ask us about data recovery before assuming anything is lost.
Every repair carries our Standard Component Warranty, terms and conditions applying to labour and the fix itself. If a replacement part carries its own separate manufacturer or supplier warranty — batteries and SSDs typically do — that can extend further depending on the specific part, and we tell you exactly what applies to your repair before any work begins.
No. Basic live-agent assessment is always free at Dotronix, whether you approve the repair afterward or not. You only pay if you say yes to the quote we send you.
Both work, shaped to each hub. Book ahead with Our Live Agent for a guided workshop visit in Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Either way you get the same diagnosis and pricing.
No. We follow a strict zero-data-touch protocol on every board-level repair — your storage drive is never wiped, reformatted, or accessed unless you specifically request data recovery. If your device won't boot and you need files off it, that's handled as a separate, dedicated data recovery step, not folded into the board repair.
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Free Assessment By Live Agent (*T&C Applies)

Book a guided workshop visit at Kepong, arrange onsite service, or send us a photo — a free Live Agent assessment either way.*

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