Desktop fleet maintenance for KL offices.
Whether it's one office desktop or twenty, we service them with the same transparent process — priority scheduling, on-site visits, and a single consolidated invoice for your accounts team.
What Our Customers Say — Straight From Google
Had 2 laptops, a Lenovo Legion Pro and Dell XPS 9710 with display issues and SSD failure respectively. Was avoiding the official services because of the very high repair costs. Found this store online through Google and met the owner. Overall had a wonderful experience as he was able to solve most of the issues, explaining the methods needed to be done while keeping it at a honest price. Will come back again for future services!
Google Review · Kepong BranchI've send to repaired my laptop screen and SSD card, really fast service given and super friendly with reasonable price given. Highly recommended if anyone want fast service with good price this is the place 😍🤗
Google Review · Kepong BranchMy DELL Inspiron Laptop experienced hinges issue when flip on the screen, I found Dotronix PC Repairs from Google and decided to let them have a check since they have good ratings and reviews. They checked and came back with quotation the following day to repair it. It took them only a few days to get it all done. I’m happy with their friendly service. Thanks a lot!
Google Review · Kepong BranchLenovo IdeaPad Flex 5, barely damage near the screen and some broken parts missing, dotronix did a good job to fix my laptop! Highly recommended!
Google Review · Kepong BranchSuper fast repairs and great quality, too! Really attentive towards computer problems and communicated pretty well on what the issues were and what needs to be done to fix them. I had to get a laptop fixed, as it wasn't turning on properly, and despite the Raya holiday being the next day (and most computer repair shops were already closed by then), they still managed to get the motherboard and a broken hinge on the laptop repaired within the same day - sent the broken laptop in the middle of the afternoon and they had it done by night time. Fair pricing too, especially for motherboard repairs and replacing other broken parts (cheap compared to a lot of repair shops that I've been to elsewhere). Plus, I didn't even need to visit the store in person to deliver my laptop - they had a courier to pick up the laptop at my house, and once the repairs were done, they could send it back, without me even visiting the store. Or, if the courier can't pick it up, the boss even dropped by to pick up and send back the laptop to me. 10/10 - highly recommend for affordable, fast, and effective PC/laptop repairs.
Google Review · Kepong BranchExcellent service and timely responses! Arshad was very helpful and quick to answer all my questions regarding my laptop which I sent to Dotronix due to issues with the hard drive. Very satisfied with my new and improved laptop!
Google Review · Kuchai Lama BranchWe found Dotronix Computer Repair service through google search, initially I thought of carrying the PC all the way to their workshop but they offered if I would like to have my Computer to be picked from my home, I was surprised that we have this service in Malaysia also for which I gladly asked them to have it picked up as I am too busy to travel in KL traffic. Not to mention their professional work approach is praiseworthy. They not only repaired my computer which was not turning on but they offered me an upgrade which will revive my old PC for another few years to come. Now my PC is 6 times faster with all the upgraded programs. Dotronix will be my preferred Computer repair service provider from here onward.
Google Review · Kuchai Lama BranchMy laptop that had power up failure was collected from me in the afternoon and returned to me in the evening same day. Motherboard was fixed for RM150. Fast and efficient service. Always close communication about the progress. Positive Responsiveness, Quality, Professionalism
Google Review · Kuchai Lama BranchMy experience with Dotronix was great. I found them through Google, and they offered free pickup and delivery for my laptop. They fixed it in less than four hours. Before, I couldn't open my laptop because the hinge was broken and almost damaged my screen. Luckily, my screen was still intact. Dotronix kept me updated on the laptop's condition, provided a reasonable price, and accommodated my urgent request, considering I'm a student. I highly recommend them to others.
Google Review · Kuchai Lama BranchOnsite & Pickup Servicing in Kuala Lumpur
Two ways we service office desktops, chosen based on what the job actually needs.
On-Site Servicing
For routine maintenance across multiple desktops — dust cleaning, thermal repaste, software updates, and quick diagnostics — a technician comes to your office so machines never need to leave the premises. Ideal for scheduled fleet maintenance visits.
Pickup & Bench Repair
For repairs needing proper bench work — motherboard faults, component replacements, or anything requiring specialised tooling — we collect the machine, repair it at our workshop, and return it, minimising the time your team is without a workstation.
Scheduled maintenance that prevents problems, not just fixes them
A fleet contract covers a set number of desktops on a recurring schedule — dust cleaning, thermal repaste, driver and OS updates, and a basic hardware health check on every visit, catching failing drives and dying fans before they cause downtime.
Quarterly Visits
A technician visits your office every quarter to clean, repaste and health-check every desktop on the contract.
Priority Response
Contract clients jump the standard repair queue when something breaks between scheduled visits.
Consolidated Invoicing
One invoice per visit or per month, not scattered one-off receipts your accounts team has to reconcile.
Fleet contracts are scoped to your device count and visit frequency — see Managed SME IT Retainers for tiered starting rates, or message us your fleet size for a direct quote.
Residential vs. Office Pricing
Office and fleet work is priced per-visit or per-unit, not per single repair — here's how the two compare.
| Service | Price |
|---|---|
| Live Agent Triage | Free |
| Bench Diagnostics | RM100–180+ |
| Standard repair | RM 120–350 |
| Cleaning & repaste | From RM 150 |
| SSD upgrade | Market Price |
Standard single-device pricing — by appointment at Kepong, or walk in at Kuchai Lama (call/WhatsApp first to confirm availability).
| Service | Price |
|---|---|
| On-site assessment (fleet) | Free |
| Quarterly maintenance visit | From RM 60/unit |
| Bulk repair (5+ units) | Volume discount applied |
| Managed retainer | From RM 450/month |
Indicative — final rate depends on fleet size and visit frequency. See full retainer tiers.
Office & SME PC servicing FAQs
Managing an office fleet? Let's talk.
Tell us your device count and we'll respond with a servicing or retainer proposal within one business day.