DOTRONIXIT Solutions
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Desktop fleet maintenance for KL offices.

Whether it's one office desktop or twenty, we service them with the same transparent process — priority scheduling, on-site visits, and a single consolidated invoice for your accounts team.

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28+ Years Experience
On-Site Available
Klang Valley Coverage
Open Sun–Fri
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Need this on an ongoing basis, not a one-off? Our Managed SME IT Retainers bundle priority response, discounted labour and scheduled maintenance into one predictable monthly cost.
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Office & SME Servicing

Onsite & Pickup Servicing in Kuala Lumpur

Two ways we service office desktops, chosen based on what the job actually needs.

On-Site Servicing

For routine maintenance across multiple desktops — dust cleaning, thermal repaste, software updates, and quick diagnostics — a technician comes to your office so machines never need to leave the premises. Ideal for scheduled fleet maintenance visits.

Pickup & Bench Repair

For repairs needing proper bench work — motherboard faults, component replacements, or anything requiring specialised tooling — we collect the machine, repair it at our workshop, and return it, minimising the time your team is without a workstation.

SME Fleet Maintenance Contracts

Scheduled maintenance that prevents problems, not just fixes them

A fleet contract covers a set number of desktops on a recurring schedule — dust cleaning, thermal repaste, driver and OS updates, and a basic hardware health check on every visit, catching failing drives and dying fans before they cause downtime.

Quarterly Visits

A technician visits your office every quarter to clean, repaste and health-check every desktop on the contract.

Priority Response

Contract clients jump the standard repair queue when something breaks between scheduled visits.

Consolidated Invoicing

One invoice per visit or per month, not scattered one-off receipts your accounts team has to reconcile.

Fleet contracts are scoped to your device count and visit frequency — see Managed SME IT Retainers for tiered starting rates, or message us your fleet size for a direct quote.

Pricing

Residential vs. Office Pricing

Office and fleet work is priced per-visit or per-unit, not per single repair — here's how the two compare.

ResidentialSingle Desktop
Per repair
ServicePrice
Live Agent TriageFree
Bench DiagnosticsRM100–180+
Standard repairRM 120–350
Cleaning & repasteFrom RM 150
SSD upgradeMarket Price

Standard single-device pricing — by appointment at Kepong, or walk in at Kuchai Lama (call/WhatsApp first to confirm availability).

Office / SMEFleet & Bulk Servicing
Per visit / unit
ServicePrice
On-site assessment (fleet)Free
Quarterly maintenance visitFrom RM 60/unit
Bulk repair (5+ units)Volume discount applied
Managed retainerFrom RM 450/month

Indicative — final rate depends on fleet size and visit frequency. See full retainer tiers.

Common questions

Office & SME PC servicing FAQs

Both. For routine maintenance across multiple desktops, we come to your office. For repairs needing bench work — motherboard faults, component replacements — machines are collected and returned, so your team isn't left without a workstation any longer than necessary.
One-off servicing covers a single visit or repair with standard pricing. A managed retainer bundles priority response, discounted labour, and scheduled maintenance into one predictable monthly cost — better value if you need ongoing support rather than occasional call-outs.
Yes — office and fleet servicing is billed as a single consolidated invoice per visit or per month under a retainer, rather than scattered one-off receipts, which makes it easier for your accounts team to process.
No strict minimum — we've serviced offices with as few as 3 desktops and as many as several dozen. Pricing simply scales with device count and visit frequency.
Routine maintenance visits — cleaning, updates, health checks — don't touch stored data at all. For any repair that could plausibly affect data, we back up what's accessible first and never proceed with anything destructive without sign-off from whoever manages that machine.
Repairs carry the same Standard Component Warranty* as our residential work, with 3 to 12 months on replaced parts depending on the component. Routine maintenance visits aren't a repair, so there's no separate warranty attached beyond our standard service quality guarantee.
Yes — the on-site assessment to understand your fleet size and condition is free, with no obligation to sign anything afterward.
Yes, one-off emergency call-outs are available even without a retainer, though contract clients get priority scheduling ahead of the standard queue.

Managing an office fleet? Let's talk.

Tell us your device count and we'll respond with a servicing or retainer proposal within one business day.

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