DOTRONIXIT Solutions
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Keys sticking, silent, or missing entirely?

From a single stuck key to a full keyboard replacement, we fix it without needing to replace the whole top case if possible.

Google Verified Business
28+ Years Experience
Standard Component Warranty (*T&C Applies)
Free Pickup & Delivery
Open Sun–Fri
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What's going on

Certain MacBook keyboard generations were known for being especially sensitive to dust and small particles getting under the keys, causing them to stick or stop responding entirely. We first attempt a targeted cleaning or individual key replacement, which is significantly cheaper than swapping the entire top case — that's only necessary when the underlying membrane itself is damaged.

Common signs to look out for

  • One or more keys feel sticky or stiff to press
  • A key doesn't register a press at all
  • Keys repeat characters unintentionally
  • A key cap has come off and won't clip back on
  • Typing feels inconsistent across different keys

What usually causes it

  • Dust or crumbs trapped under the key mechanism
  • A damaged key mechanism (butterfly or scissor switch)
  • Liquid residue affecting a specific area
  • General wear after years of heavy typing

How we diagnose this

01

Key-by-key diagnostic

We isolate exactly which keys or switches are affected before recommending any repair.

02

Membrane & housing inspection

We check for dust or liquid damage under the affected keys.

03

Targeted vs full repair decision

We determine whether a single key fix will do, or the full top case needs replacing.

04

Typing test & reassembly

We confirm consistent response across every key before handing the MacBook back.

Common questions

MacBook keyboard repair FAQs

Not always. We first attempt a targeted cleaning or individual key replacement, which is significantly cheaper than swapping the entire top case — that's only necessary when the underlying membrane itself is damaged.
Keyboard repair starts from RM 299. The exact cost depends on whether it's a single key fix or requires a full top case replacement, confirmed after diagnosis.
Typically 1 to 3 days, depending on whether it's a simple key fix or requires sourcing a replacement assembly for your model.
Same-day is common when the part is in stock and the fault is straightforward — the 1–3 days window mainly accounts for part availability for less common MacBook models. We confirm your actual timeline after diagnosis, not just the general range.
No. This is a hardware-level fix that doesn't touch your storage or files — your MacBook boots back into exactly the same software state it was in before, data untouched.
Every repair carries our Standard Component Warranty, terms and conditions applying to labour and the fix itself. If a replacement part carries its own separate manufacturer or supplier warranty — batteries and SSDs typically do — that can extend further depending on the specific part, and we tell you exactly what applies to your repair before any work begins.
No. Basic live-agent assessment is always free at Dotronix, whether you approve the repair afterward or not. You only pay if you say yes to the quote we send you.
Both work, shaped to each hub. Book ahead with Our Live Agent for a guided workshop visit in Kepong, or visit our Kuchai Lama branch — call/WhatsApp first to confirm availability. Either way you get the same diagnosis and pricing.
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Free Assessment By Live Agent (*T&C Applies)

Book ahead at Kepong, visit our Kuchai Lama branch (call/WhatsApp first), or send us a photo — a free Live Agent assessment either way.*

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