Who We Are?
Dotronix IT Services has been providing reliable and affordable IT services in Bukit Bandaraya and the Kuala Lumpur area since 1998. Our team of experienced technicians specializes in MacBook, laptop, and PC repairs, data recovery, virus removal, and more. We are committed to providing high-quality computer repair services that meet the needs of our customers.
What Services Do We Provide?
Our network of skilled technicians specializes in different types of repairs, including screen replacement, battery replacement, virus removal, software updates, and much more. We offer reliable and efficient device repair services to our customers. Our services include:
- MacBook Repair Services
- Laptop Repair Services
- Microsoft Surface Pro Repair Services
- Branded And Gaming or Customised Desktop PC Repair Services
What is Our Standard Operational Procedure?
Our repair process is simple and hassle-free. You can give us a call or send us a WhatsApp message, and we’ll take care of the rest. We’ll schedule a convenient pickup time and location for your device through our partner carrier service, Lalamove. Once we receive your device,
- Diagnosing the issue
- Providing a quote to the customer
- Getting approval from the customer
- Repairing the device
- Performing a quality check
- Returning the device to the customer.
Our Pickup & Delivery Service and The Reasons.
Our pickup and delivery service is designed to make your life easier. We understand that your time is valuable, and that’s why we’ve partnered with Lalamove to provide a fast and reliable courier service. You don’t have to worry about bringing your device to us; we’ll pick it up and deliver it to you once the repairs are done. Our pickup and delivery service is also safe and secure, ensuring that your device is handled with care and delivered to you in the same condition. This service is available for residents and businesses in Bukit Bandaraya and the surrounding areas.
How Do I Pay Dotronix?
Our payment system is simple and secure. Once the repairs are complete, we’ll send you an invoice with the details of the repair and the total cost. You can make the payment online, and once we receive the payment confirmation, we’ll deliver your device to you.
What is The Turnaround Time?
We understand that you need your device back as soon as possible, which is why we offer a quick turnaround time for our computer repair services. We strive to complete repairs within 24 to 48 hours, depending on the complexity of the issue.
Quality Of Service.
At Dotronix IT Services, we pride ourselves on our commitment to quality and customer satisfaction. We believe in providing honest, reliable, and efficient repair services that meet your needs and exceed your expectations. Our team of technicians is always ready to answer your questions and provide you with expert advice on how to maintain your devices and avoid future problems
Our Happy Clients From Bukit Bandaraya.
We take pride in providing excellent customer service and high-quality computer repair services to residents and businesses in Bukit Bandaraya and the surrounding areas. Here’s what some of our happy customers have to say:
Bryan Tan ⭐⭐⭐⭐⭐
Sent my laptop to Dotronix because of my dead laptop. They did great job at repairing my laptop and now my laptop is very fast. The price also reasonable. After they repaired the laptop, Arshad delivered the laptop to my house. Very good services. 👍🏻
Li Lian ⭐⭐⭐⭐⭐
We found Dotronix Computer Repair service through google search, initially I thought of carrying the PC all the way to their workshop but they offered if I would like to have my Computer to be picked from my home, I was surprised that we have this service in Malaysia also for which I gladly asked them to have it picked up as I am too busy to travel in KL traffic.
They not only repaired my computer which was not turning on but they offered me an upgrade which will revive my old PC for another few years to come.
Now my PC is 6 times faster with all the upgraded programs.
Dotronix will be my preferred Computer repair service provider from here onward.
Richard Ferguson ⭐⭐⭐⭐⭐
Found Dotronix laptop repair through google search, I must say Dotronix is doing a good job providing computer and laptop repair services near Mont Kiara area. Excellent skilled technicians, provides pickup and delivery and comes with a service warranty as well. Completely satisfied.
P.S. My old laptop works flashy fast now.
Highly recommended.
Our Satisfaction Guarantee
We have confidence in our services but we want our customers to have confidence in us as well.
Dotronix has provided our laptop & computer repairs to over 80,000 plus customers for more than 2 decades, we value the credibility shown by our customers in their reviews
Customer satisfaction does not end just here, for the same problem reoccurrence plus the manufacturer hardware warranty if the laptop or computer’s parts needed to be replaced or upgraded, which could be from a month to a year or even a lifetime warranty, depending on the Manufacture’s Warranty Policy.
Our Skilled Bukit Bandaraya Team Members.
Mr. Arshad Azeem
Customer Care Admin
Mr. Syazreen Bin Fazal
Parts stockist
Mr. Lim Choong
Mother Board specialist
Contact Dotronix
Dotronix IT Support & Services.
Block 11, Sri Desa SOHO
Jalan 1/116B,
Taman Gembira,
Off Jalan Kuchai Lama,
57100 Kuala Lumpur.
Operating Hours:
10am-7PM Monday to Saturday
Contact Number/WhatsApp: +60162966049
