Who We Are?
Dotronix IT Services has been providing reliable and affordable IT services in Bangsar and the surrounding areas since 1998. With years of experience in the industry, we specialize in MacBook, laptop, and PC repairs, ensuring top-notch solutions for our valued customers.
Dotronix: A Brief History.
Dotronix was founded in 1998 and is one of the trailblazers in laptop and desktop computer repair and maintenance that exist today. We always rose to challenge historic opportunities as any great start-up firm would do. The world is in a time of collective concern, as it was not that long ago. Moreover, Dotronix had to reinvent its service offerings after the pandemic. However, it always puts its clients’ businesses before its own. Dotronix has a long-standing reputation for providing laptop and Computer PC repair services.
Dotronix Standard Operational Procedure
At Dotronix IT Services, we follow a meticulous standard operational procedure to ensure a seamless repair experience for our customers. Our procedure includes:
- Thorough Diagnosis: Our technicians carefully assess the issues with your device to determine the root cause accurately.
- Transparent Quoting: We provide a detailed quote, including the estimated costs and repair timeline, so you can make an informed decision.
- Expert Repair: Our skilled technicians employ their expertise to perform the necessary repairs using high-quality components.
- Rigorous Testing: We conduct rigorous testing to ensure that your device functions optimally after the repair.
- Timely Delivery: Once the repair is complete, we promptly deliver your device back to you, fully restored.
Our Happy Clients From Bangsar.
Indry Annisa ⭐⭐⭐⭐⭐
This is the right place to fix your laptop problems, especially in urgency. I fixed my laptop’s broken keyboard and camera here, and it finished within 4 hours!! They even offer me a pickup option and send it to me when its done back to my apartment. Thank you so much for your service, I’ll definitely back to you if something else happen with my devices 🙂
Alvidi firsianda ⭐⭐⭐⭐⭐
Wanna sell my old gaming laptop, but I need to clean my boy up before i am gonna sell it. So I try to find a laptop cleaning services and it is kinda difficult (since i am not a local). then I found this place with a really good feedback. try to contact them and surprisingly they willing to pick my laptop even my place is really far away (from Kuchai to Wangsa Maju) and they came pretty on time. need 3 days completion since they do it on weekend. they deliver my laptop with a clean like 90% since there is a permanent scratch, they even do fix my laptop Chassis so my laptop wont overheat too quick. hats off with their service!
Roslyn Tan ⭐⭐⭐⭐⭐
We have been facing with slow internet and constant disconnection. Thanks to Dotronix and team for helping us to set up mesh wifi for our home wifi network and now the speed is beyond what we have expected👍🏻 Mr Ershad and Mr Irfan are also very knowledgable and very helpful! Will definitely recommend Dotronix to anyone who is having problem with home network connection!
Dotronix Laptop & PC Repair Types Of Services
We offer our services everything starting from diagnosing both hardware and software, repairing and upgrading recommended /required computer pc and laptop components to ensure uninterrupted performance and delivering class quality to the customer Including free pickup and drop.
Our Satisfaction Guarantee
We have confidence in our services but we want our customers to have confidence in us as well.
Dotronix has provided our laptop & computer repairs to over 80,000 plus customers for more than 2 decades, we value the credibility shown by our customers in their reviews
Dotronix provides 1 MONTH SERVICE WARRANTY
Customer satisfaction does not end just here, for the same problem reoccurrence plus the manufacturer hardware warranty if the laptop or computer’s parts needed to be replaced or upgraded, which could be from a month to a year or even a lifetime warranty, depending on the Manufacture’s Warranty Policy.
Our Skilled Desa ParkCity Team Members.
Mr. Arshad Azeem
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IT- Director
Mr. Asif Ali
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Sr. Technical Officer
Mr. Fahad
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Chief Technician
Contact Dotronix
Dotronix IT Support & Services.
Block 11, Sri Desa SOHO
Jalan 1/116B,
Taman Gembira,
Off Jalan Kuchai Lama,
57100 Kuala Lumpur.
Operating Hours:
10am-7PM Monday to Saturday
Contact Number/WhatsApp: +60162966049
