IT Service Support in Kuala Lumpur, Prices and Packages

One Time Visit For Home or Office

  • The price of repair will be told after problem will be diagnosed and assessed.
  • In general RM75 per hour is a base charge for our technician visits.
  • Minimum of Rm60 will be charged for diagnostics and visit if the client decides to postpone the repair.
  • This includes complete Repair of the problem
  • Charges of replacement of any faulty hardware will bourn by the client

Dotronix Home – IT support package for home users or small office (Online)

  • For 1PC or 1 Laptop with 1 Mobile Device forRm50/month
  • Initial Device Setup( Computer, iMac, Laptop, Macbook, Smartphone, Tablet ) for online support
  • Virus, Malware, Spyware removal upfront on signing the contract
  • Monthly Preventive Maintenance to make sure the problem is removed before it occurs
  • Data Protection, backup and Sync if necessary
  • Secure Internet Access
  • Charges of replacement of any faulty hardware will borne by the client
  • If a problem requires a physical visit of our technician, Per Visit Charges are applicable

Dotronix Enterprise - IT service package for small and medium companies (Online)

  • Rm 180 for Single Server + Rm 80/Computer or Laptop
  • Minimum of 3 Computers till 15 computers
  • 15 to 30 Computers will be reduced to Rm 60/Computer
  • Package includes
    • 1 visit of our technician every month
    • Initial setup for online support
    • Upfront removal of virus, malware, spyware
    • Preventive maintenance on all PCs and Server to remove the problems before they occur to make sure there are no downtimes
    • Scheduled Backup Of Data and Sensitive info
    • Secure browsing of the Internet
    • Printer connectivity troubleshooting

Dotronix Corporate
Client Testimonials

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